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December Wind Storm

Damage assessment and restoration efforts begin

Damaging winds have caused outages in our service area, with major impacts in King, Pierce and Thurston counties. Our Emergency Coordination Center and local storm bases are open to support restoration efforts and crews are deploying with assignments as it’s safe to do so.

Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. The process takes time, especially if weather remains an issue. Unsafe weather conditions and the inability to access areas due to damage caused by the storm can slow these efforts.

We have temporarily disabled outage notifications via email, text and automated calls, as we work to make improvements to our outage map experience. Please continue to report outages on our map and app, as those reports are captured in our system.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Claims

What happens if damage occurs?


If you have experienced damage to your property

We want to resolve your claim quickly and fairly. To do this, PSE will investigate how the incident occurred, determine whether or not PSE is responsible, and if so, calculate compensation for your loss. To learn more, we have answered some frequently asked questions about our process and provided a claims inquiry form.

 

What happens when PSE property is damaged?

PSE will investigate how the incident occurred, determine who is responsible, calculate and bill amounts needed to repair PSE energy delivery system or other property. To learn more, we have answered some frequently asked questions about our process. Read FAQ's

 

Contact Information

Email claims@csbz009.com or call the Claims Department at 425-457-5700.

Claims
Know what's below. Call before you dig.